Designing Healing Spaces: 6 Tips for Creating an Exceptional Patient Experience

You deliver an exceptional care experience, but is your practice environment supporting this vision?

Thoughtful design can positively impact the overall well-being of patients and caregivers. Here are our top tips for enhancing the experience of your patients in your practice.


1. Choose the Right Location:

Select a space that is quiet, well-lit, and free from distractions. If possible, choose a site with natural light, as it can enhance mood and energy levels. Consider the proximity to transport, parking options and accessibility of the path from those locations. No location is perfect, but these are all factors that impact patient experience.

Clarion Clinics, Abbotsford.

2. Invest in Comfortable Furniture:

A 5-minute wait can feel infinitely longer in an uncomfortable chair. No matter your specialisation, all patients deserve a seat that reduces the risk of discomfort or injury.

Stronger Healthcare. Furniture by Krost.

3. Personalise Your Space:

Make your health space uniquely- yours by adding brand touches throughout. Display motivational quotes, use colors that evoke positivity, and incorporate items that bring the team joy. Personalisation helps create a connection between your brand and your health space, making it a more inviting and comfortable place to be. A practice sure of who they are exudes a sense of confidence and competence.

Kieser Healthcare. Signage by Tiger Corp.

4. Remove (or hide) the Clutter:

Clutter can contribute to stress and disrupt the flow of energy in a space. Keep your health space organised and clutter-free. Use storage solutions that are both functional and aesthetically pleasing, such as joinery or storage furniture. This will create a visually calming environment and make it easier for your team and patients to focus.

Stronger Healthcare. Cabinets by Flash Architectural Joinery.

5. Create Ambiance with Lighting:

Lighting sets the tone for any space. Consider a mix of ambient, task, and accent lighting to create a versatile and inviting atmosphere. Dimmable lights can be particularly useful, allowing you to adjust the intensity based on the activities and mood.

6. Incorporate Technology Wisely:

When using technology and equipment, ensure that the setup is seamless and enhances your experience rather than causing distractions. Conceal cables and keep devices organised to maintain a clean and tranquil environment. Be mindful of volume levels as well as accessibility of any onscreen text.

Creating a comfortable health space is a journey that involves combining elements of functionality, aesthetics, and mindfulness. By incorporating these tips, you can create a space that supports your practice’s purpose. Take the time to assess your team and patients’ needs, experiment with different elements, and enjoy the process of transforming your health space into a haven of comfort and vitality.

If you are ready to transform your practice with the help of our health space specialists, get in contact with us today on 1300 126 623.

Want to discover more about the Concept Health offer? Check out the Concept Health difference here.

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